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DCB University

Enhance your hospitality knowledge 

A fun and easy way to increase your hospitality knowledge, while increasing your income at the same time.

Our courses are focused on educating service industry employees and managers in the art of five star service. 

DCB University takes a five star service approach to teaching students how to provide outstanding service to every guest everyday. 

Current Course Offerings

Wine Uncorked Daily

Beer knowledge of servers can have a huge impact on average ticket size and corresponding tips. This course provides servers with the knowledge they need to confidently describe beers to patorns. The course is delivered over 12 weeks with knowledge checks throughout. 

Beer Uncapped

Beer knowledge of servers can have a huge impact on average ticket size and corresponding tips. This course provides servers with the knowledge they need to confidently describe beers to patorns. The course is delivered over 12 weeks with knowledge checks throughout.  

Housekeeping

Publishers and advertisers can decide how to present their content and what technology vendors to use, all while maintaining and improving key performance indicators.

Restaurant Service

Publishers and advertisers can decide how to present their content and what technology vendors to use, all while maintaining and improving key performance indicators.

Sales & Marketing 

Publishers and advertisers can decide how to present their content and what technology vendors to use, all while maintaining and improving key performance indicators.

Management

Publishers and advertisers can decide how to present their content and what technology vendors to use, all while maintaining and improving key performance indicators.

Our Courses Are Designed For Immediate Results

Higher Average Guest Cecks

This is the most tangible benefit of taking our courses. Knowing which beer to recommend with what food can icrease Check average.

Improved Guest Satisfaction

Guests appreciate it when their server is knowledgeable and confident. This translates to more repeat business.

Improved Online Reviews

Positive reviews are worth their weight in gold. The key to five star reviews is having a properly trained staff, who dazzles.

Better Tips 
for Servers

The easiest way to increase a servers paycheck is being able to upsell the guest. Every upsell increases the value of tips. 

What Some Of Our Fantastic Students Say

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John C.
Server
Seattle, WA

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Karin M.
Supervisor
Portland, OR

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Matthew R.
Bartender
Long Beach, WA

Who is Dale "D.C." Blosser

Dale has been a staple of the hospitality industry since 1991. He is a well known professional, who specializes in delivering impactful, effective and affordable training to hotels, restaurants and bars. His clients range from large national chains to small independently owned operations. Dale doesn't believe the level of service recieved by guests shold depend on the size of the operation. 

He has developed service standards from some of the most recognized brands in the industry. 

Anyone who has met D.C. knows more about service and taking care of guests than they did before meeting him. 

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